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Frequently asked Questions

Own SAP licenses for SAP S/4HANA are required for use.

A common browser and a stable Internet connection are required to access the SAP system.

Access to the SAP system, all training materials and support. The training material consists of extensive theoretical slides as well as hands on exercises (case studies) on the system.

The system provides access to all transactions for all modules (except basic / system administration functions). Own configuration in customizing, creation of master data and transactions are possible.

The system is delivered with one administration user and 50 users for the model company and the documents. These can work in parallel on the system.

Yes, you can use the SAP Java GUI, which basically allows you to run SAP on your Mac. Also, access via Fiori which is an independent platform and works through any major browser.

Note that the connection to the system, would then be without VPN. We, therefore, recommend using Windows or a virtual machine.

The uptime of the system is 24/7. In our contracts we assure a 99% system availability.

You can obtain the prices from us on request. Please write to
Yes, training materials for development are also part of the model company Otto Bikes.

Yes, we offer many different other systems also on demand.

You can reach our support team via e-mail:

For the delivery of the SAP S/4HANA system for the model company Otto Bikes, our support team usually needs 10 working days after you have provided us with the necessary SAP license.

Basically, our support team is ready to help you via e-mail ( In emergencies you can also reach the team via our hotline +49 391 – 50548911.

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Babett Russ